Making A PurchaseMaking a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Pay Now' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And HandlingWe Strive to have all items shipped in three working days, if the item is out of stock or on back order we will inform you within this time period and you have the option to cancel the order or wait for the item to come into stock. Next day delivery items must be purchased before 12.00 noon GMT.
Delivery ScheduleWe deliver your order right away. We will normally send your order to you in 5 business days. International orders are generally received within 10 days.
Back OrdersIf your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax ChargesFor orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.
Credit Card SecurityWhen the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
GuaranteeWe guarantee your satisfaction. All of our products come with a 7 day no quibble guarantee.
Reaching UsIf you need to reach us, please email us using the link on the store page, alternatively, you can call on or write to us at:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns PolicyExtended Christmas returns policy: ant items purchased from 1st December 2008 until 1st January 2009 can be returned up to 28th February
Any item can be returned within 7 working days of receipt for a no quibble full refund. Items must be in original packaging with original labels still attached. Return postage is paid by you unless the item is faulty or a mistake has been made with the order. YOU ARE RESPONSIBLE FOR RETURN POSTAGE and we advise using either a courier or POST OFFICE SIGNED FOR service.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
About UsRUN3.co.uk are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the 'Contact Us' link above.
Our contact details:
Email: sales [at] run3 [dot] co [dot] uk